Getting started
Finish setup after skipping onboarding connections
Add missing store and advertising connections after entering your Kluck workspace.
What works before connections are complete
Chat remains available with the context Kluck already has, including your Brand DNA, prior conversation, and any storefront information you supplied. You can also continue onboarding with only Shopify or only Meta connected. Live store and ad questions stay limited until the relevant source is connected.
Add your connections
- 1Open Settings, then Connectors.
- 2Connect Shopify and confirm that its status is connected, or connect Meta Ads if you only need advertising context first.
- 3For Meta Ads, choose Continue with Meta, then select one ad account and the Facebook or Instagram profiles Kluck should use, and finish with Connect Meta Ads.
- 4Open Settings, then Brand DNA, and choose Regenerate DNA if the original version was created with limited source data.
- 5Return to Chat and retry requests that need connected store or advertising data.
Verify the workspace is ready
- Brand DNA contains the correct voice, audience, visual direction, and product context.
- Chat can answer requests that depend on current orders, products, inventory, or Meta performance.
- Competitors can collect public activity for the brands you choose to track.
Still need help?
Send the team a useful support request.
Include the workspace, affected feature, what you expected, and the error you saw. Never include passwords or access tokens.
Contact supportRelated guides
Connect Shopify
Connect the correct Shopify store so Kluck can use products, orders, inventory, and storefront context.
Connect Meta and select the right accounts
Authorize Meta, choose an ad account, and select the Facebook and Instagram profiles Kluck should use.
Generate and edit Brand DNA
Create a reliable brand profile, correct its voice and visual direction, and regenerate it when sources improve.
Chat with your Brand Manager
Give clear requests, attach useful context, follow execution, and turn responses into reusable work.