Troubleshooting
Contact Kluck support
Send a useful support request with the right workspace context and a safe screenshot.
3 min readUpdated July 18, 2026
Send a request from the app
- 1Open the affected workspace.
- 2Choose Support in the lower-right corner.
- 3Describe what you expected, what happened, and the last action you took.
- 4Attach a screenshot if it helps explain the state.
- 5Choose Send request and wait for the success confirmation.
Include useful context
- The organization and workspace name.
- The page or feature involved.
- The approximate time the issue occurred.
- Any visible error message.
- Whether retrying, refreshing, or reconnecting changed the result.
Screenshot requirements
The support form accepts JPEG, PNG, and WebP screenshots up to 5 MB. The issue description can contain up to 10,000 characters.
Still need help?
Send the team a useful support request.
Include the workspace, affected feature, what you expected, and the error you saw. Never include passwords or access tokens.
Contact support