Troubleshooting

Contact Kluck support

Reach Kluck support on WhatsApp from Help and support in the app, with enough workspace context to diagnose the issue.

3 min readUpdated September 8, 2026

Message support from the app

  1. 1Open the affected workspace.
  2. 2In the status bar, choose Help & support. On a phone, the control is labelled Help.
  3. 3Choose WhatsApp chat to message support, or WhatsApp channel for product updates and tips.
  4. 4Describe what you expected, what happened, and the last action you took.

Include useful context

  • The organization and workspace name.
  • The page or feature involved.
  • The approximate time the issue occurred.
  • Any visible error message.
  • Whether retrying, refreshing, or reconnecting changed the result.

Still need help?

Send the team a useful support request.

Include the workspace, affected feature, what you expected, and the error you saw. Never include passwords or access tokens.

Contact support

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