Troubleshooting

Contact Kluck support

Send a useful support request with the right workspace context and a safe screenshot.

3 min readUpdated July 18, 2026

Send a request from the app

  1. 1Open the affected workspace.
  2. 2Choose Support in the lower-right corner.
  3. 3Describe what you expected, what happened, and the last action you took.
  4. 4Attach a screenshot if it helps explain the state.
  5. 5Choose Send request and wait for the success confirmation.

Include useful context

  • The organization and workspace name.
  • The page or feature involved.
  • The approximate time the issue occurred.
  • Any visible error message.
  • Whether retrying, refreshing, or reconnecting changed the result.

Screenshot requirements

The support form accepts JPEG, PNG, and WebP screenshots up to 5 MB. The issue description can contain up to 10,000 characters.

Still need help?

Send the team a useful support request.

Include the workspace, affected feature, what you expected, and the error you saw. Never include passwords or access tokens.

Contact support

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