Connect ChatGPT to Kluck

Before you connect

• A Kluck account, and the owner or admin role on the workspace you want ChatGPT to access. Members cannot complete this connection or disconnect it later.
• A ChatGPT plan that supports custom connectors. Free ChatGPT plans cannot add one.
• Shopify and Meta are not required to connect ChatGPT, but store and ad questions stay limited until those integrations are connected in Kluck.

Connect ChatGPT

1. 1In Kluck, open Settings → Claude / ChatGPT and copy the Kluck connector URL.
2. 2In ChatGPT, go to Settings → Apps & Connectors. Turn on Developer mode if you're asked to.
3. 3Select Add custom connector and paste the URL.
4. 4Sign in to Kluck if asked, pick the workspace you want ChatGPT to access, choose read-only or allow images and account changes, then select Allow.
5. 5Start a new chat in ChatGPT. Chats open before you connected will not see Kluck.

What ChatGPT can read and change

• Read-only: store performance, catalog products, Meta ad performance and creative fatigue, tracked competitors, your own Instagram and Facebook post performance, public Brand DNA, saved artifact links, and credit or plan status.
• Allow images and account changes adds: creating a product creative, pausing or resuming a Meta ad, changing a Meta campaign or ad set budget, and editing a Shopify product's title, description, tags, or collection membership.
• Meta and Shopify changes always preview first — ChatGPT shows you the proposed change and only applies it after you confirm. Price and inventory are not edited this way.
• ChatGPT cannot see your Kluck conversation history, Memory and preferences (Soul), passwords, or Shopify/Meta credentials.

Product creative and credits

ChatGPT can create a product creative — a product ad, social post, or product/marketplace photo — using a product already in your catalog with photos. Ask it to use a specific product if you have one in mind; otherwise it can look one up first.

• Generating a creative spends credits from this workspace's balance as soon as you ask for it; there is no separate confirm step like there is for Meta and Shopify changes.
• Moodboards, brand-only images, and other product-free formats are not available through ChatGPT — they're rejected before any credits are checked.
• If the workspace doesn't have enough credits, ChatGPT will tell you and link back to Billing in Kluck.

Shopify and Meta dependencies

• Store questions need Shopify connected and synced in Kluck; otherwise ChatGPT reports that Shopify isn't connected or that data is still syncing.
• Ad questions need Meta connected with an ad account selected. If Meta is connected for reporting only, ChatGPT can read ad performance but budget and pause/resume requests are blocked.
• Product creative needs a catalog product that already has photos — connect Shopify and let the catalog sync before asking for creative.

Revoke access

1. 1In Kluck, open Settings → Claude / ChatGPT.
2. 2Find the ChatGPT session under Connected sessions and select Disconnect.
3. 3Also remove the connector from ChatGPT's Settings → Apps & Connectors if you want to clean it up on that side.

Common setup problems

• "Only an owner or admin can connect this workspace" — ask someone with that role to complete the connection, or switch to an owner/admin account.
• "This connection request has expired" — the Allow step took too long; start again from ChatGPT's connector settings.
• "This connection is read-only" when ChatGPT tries to change something — reconnect and choose Allow images and account changes, or make the change directly in Kluck.
• ChatGPT doesn't see Kluck in an existing chat — start a new chat after connecting.
• The Add custom connector option is missing — turn on Developer mode in ChatGPT settings first.
• ChatGPT reports a product creative is unavailable or rejected — supply a catalog product that has photos; moodboard and other brand-only formats aren't supported through the connector.
• A request times out — try a narrower question, or finish the task in Kluck directly.