Account and billing

Understand plans, credits, usage, and invoices

Review plan and Usage credit balances, understand consumption, change a subscription, and manage workspace allowances.

6 min readUpdated July 22, 2026

Read your credit balances

  • Organizations use Free, Starter, or Growth plans. Plan credits are included in the organization’s current billing plan.
  • Usage credits are purchased separately from the plan balance and are available on paid plans.
  • Settings → Usage shows consumption over selectable periods and breaks it down by use case.
  • Workspace allowances can cap how many organization credits a workspace uses each month.

Change or cancel a plan

Organization owners and admins can manage the plan. New subscriptions and upgrades use hosted checkout. Downgrades are scheduled for renewal. Cancellation switches the organization to the Free plan immediately, while remaining paid plan credits stay available through the paid period.

  1. 1Open Settings, then Billing.
  2. 2Review the current plan and renewal information.
  3. 3Choose the available plan action for Free, Starter, or Growth.
  4. 4Complete hosted checkout when payment is required.
  5. 5Return to Billing and allow a short time for the plan and balances to update after checkout.

Buy Usage credits

On paid plans, owners and admins can buy displayed credit packs or a custom amount supported by the purchase dialog. Use the price shown in the live billing screen as the source of truth.

Manage workspace allowances

Authorized admins can set a monthly cap for each workspace or leave it uncapped. If a workspace reaches its allowance while organization credits remain, increase the allowance or wait for the workspace cycle to reset.

Still need help?

Send the team a useful support request.

Include the workspace, affected feature, what you expected, and the error you saw. Never include passwords or access tokens.

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